• Terms & Conditions

    🔹 Privacy Policy – Floroom

      Last Updated: 13/09/2025

    At Floroom, we respect your privacy and are committed to protecting your personal data when using our store or contacting us.

    1. Information Collection: We may collect details such as your name, phone number, email, and delivery address when placing an order.

    2. Use of Information: Your information is used to process orders, handle deliveries, and contact you about services or offers.

    3. Data Protection: We implement security measures to protect your data from unauthorized access or misuse.

    4. Data Sharing: We do not share your personal data with third parties unless required for service (e.g., delivery companies).

    5. Your Rights: You may request to update or delete your personal information at any time.

    🔹 Terms & Conditions – Floroom

    1. Orders: Orders can be placed via our website or official communication channels.

    2. Payment: Payment must be completed at the time of order confirmation through the available methods.

    3. Delivery: We strive to deliver orders on time, though delays may occur due to circumstances beyond our control.

    4. Liability: Flower and dessert quality is guaranteed at the time of delivery. We are not responsible for damage caused by improper storage or client delays.

    5. Amendments: Floroom reserves the right to update these terms at any time. Updates will be posted through our official channels.

    🔹 Return & Cancellation Policy – Floroom

    Flowers: As they are perishable natural products, flowers cannot be returned after delivery.

    1. Desserts: For safety reasons, food items cannot be returned once received.

    2. Cancellations: Orders can be canceled up to 24 hours before the delivery time for a full refund. After that, cancellations are non-refundable.

    3. Defective Products: If a product arrives damaged or incorrect, the client is entitled to a replacement or full refund.